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    Driving Efficiency and Cost Control with ServiceNow ITAM

    Without unified visibility into hardware and software assets, organizations face unnecessary costs from underutilized licenses, shadow IT, and missed contract renewals. Aphelios Solutions specializes in implementing and optimizing ServiceNow IT Asset Management (ITAM) to provide a centralized, accurate, and real-time view of all technology assets across their entire lifecycle from procurement to disposal.

    We configure ITAM to streamline processes like Hardware Asset Management (HAM) and Software Asset Management (SAM), enabling proactive management that dramatically reduces wasteful spending, avoids compliance penalties, and ensures every asset is providing maximum business value.

    • Software Asset Management (SAM) & Compliance

      We implement SAM to automate license reconciliation, optimize usage, and simplify vendor audits, ensuring full compliance and eliminating wasteful spending on unused or underutilized software licenses.

    • Hardware Asset Management (HAM) & Lifecycle

      We configure HAM to track all physical assets across their lifecycle (procurement, deployment, disposal), ensuring accurate inventory, optimizing refresh cycles, and reducing lost asset costs.

    Strategic Asset Lifecycle Governance and Compliance

    ITAM is the foundation for mature IT governance and financial accountability. Our ServiceNow ITAM services focus on establishing robust controls for asset lifecycle management and compliance. We integrate ITAM with other core platform capabilities, such as IT Service Management (ITSM) and Configuration Management Database (CMDB), ensuring asset data is accurate and instantly available for operational decisions. By automating software license reconciliation, tracking hardware refresh cycles, and enforcing strict compliance standards, Aphelios Solutions helps you simplify financial reporting, prepare for software audits, and gain a complete, auditable picture of your technology investment.

    • Reduced Software Spending (20-30%)
    • Eliminated License Compliance Risk
    • Accurate CMDB Data
    • Lower Audit Preparation Time

    Strategic ServiceNow ITAM & Cost Control

    Without unified visibility into hardware and software assets, organizations face unnecessary costs from underutilized licenses and missed contract renewals. Aphelios Solutions specializes in implementing and optimizing ServiceNow ITAM to provide a centralized, accurate, and real-time view of all technology assets across their entire lifecycle from procurement to disposal.

    We go beyond inventory tracking, providing deep expertise in linking ITAM with core platform capabilities like CMDB, ITSM, and Procurement. Our goal is to establish robust governance and financial accountability, enabling proactive management that dramatically simplifies financial reporting, minimizes audit risk, and maximizes the return on every technology investment.

    Essential ServiceNow ITAM Services

    Software Asset Management (SAM) Implementation

    Full deployment of SAM to normalize software installation data, reconcile license entitlement against actual usage, and identify opportunities for optimization, non-compliance, and cost avoidance.

    Configuring the HAM module to track the full lifecycle of physical assets from procurement, inventory, and deployment through maintenance and final disposal ensuring accurate, real-time visibility.

    Integrating ITAM with ServiceNow Discovery and other data sources to ensure the CMDB is constantly fed with accurate, real-time data on deployed assets, eliminating shadow IT and data silos.

    Centralizing and automating the management of IT contracts, maintenance agreements, and leases. This service ensures proactive alerts for renewal/expiration, allowing for strategic planning and avoiding penalties.

    Performing deep analysis of software usage patterns and contract terms to harvest unused licenses, enforce license compliance, and reduce spending on unnecessary software true-ups.

    Integrating ITAM with the Service Catalog (ITSM) and Orchestration to automate the fulfillment process for new software and hardware requests, ensuring assets are properly tracked from the moment of purchase.

    Implementing governance structures and generating detailed reports required to maintain continuous compliance for major software vendors (e.g., Microsoft, Oracle, IBM), significantly reducing the time and risk associated with external software audits.

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