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    Unlocking Industry-Specific Digital Transformation with Industries Cloud (Vlocity)

    For organizations in highly regulated sectors like Telecommunications, Media, Energy, Insurance, and Health, generic CRM solutions fall short of complex industry demands. Aphelios Solutions specializes in implementing Salesforce Industries Cloud, built on the former Vlocity platform, to deliver pre-built, domain-specific functionality that radically accelerates digital transformation.

    We move beyond foundational configuration to deploy sophisticated, ready-made solutions like OmniStudio, Enterprise Product Catalog (EPC), and industry-specific business processes, ensuring your platform natively supports complex operational models, stringent compliance requirements, and unified, end-to-end customer experiences unique to your sector.

    • OmniStudio & Digital Process Automation

      We implement OmniStudio (FlexCards, DataRaptors, Integration Procedures) to design and automate complex, end-to-end customer and employee journeys, ensuring consistent, guided experiences across all channels.

    • EPC & Industry Compliance

      We configure the Enterprise Product Catalog (EPC) and industry data models to support complex product bundles, pricing rules, and compliance requirements specific to your sector (e.g., Telecom, Health, Finance).

    Accelerating Time-to-Value with Pre-Built Excellence

    The core value of leveraging Industries Cloud lies in its ability to deliver superior functionality and accelerated time-to-value compared to building from scratch. Aphelios Solutions' certified experts leverage the power of Industries Cloud to streamline mission-critical processes such as Quote-to-Cash (CPQ), Policy Administration, and Service Operations. By implementing these pre-integrated, industry-specific components, we dramatically reduce development costs, minimize deployment risk, and quickly enable a superior, channel-agnostic customer experience that drives loyalty, reduces churn, and provides a true competitive advantage in your specialized market.

    • 95% Process Compliance
    • 93% Solutions Success
    • Budget Friendly
    • Happy, Productive Teams

    Raise Industry Value Faster & Accelerate Time-to-Market

    Aphelios Solutions provides the strategic consulting necessary to align complex Industry Cloud (Vlocity) technology with core operational and compliance objectives. We move beyond generic CRM, offering expert guidance in OmniStudio Architecture, Enterprise Product Catalog (EPC), and Industry-Specific Process Models. When critical industry data is synchronized across all platforms from Salesforce to Billing, Policy, and Core Systems, it eliminates silos, provides a true 360-degree customer view, and empowers rapid, informed Quote-to-Cash decision-making across your enterprise.

    We go beyond standard implementation, providing deep expertise in complex, mission-critical Industry Cloud solutions like Order Management, Advanced Policy Administration, and Billing System Integration. Our goal is to transform your platform into a unified, high-performance engine that is strategically customized to your competitive advantage and ensures maximum long-term ROI from your Salesforce investment.

    Essential Industries Cloud (Vlocity) Service Points

    OmniStudio Implementation & Design

    Designing and configuring complex, guided user experiences using OmniStudio tools (e.g., FlexCards, OmniScripts, and DataRaptors) to automate industry-specific sales and service workflows.

    Implementing and structuring the EPC to handle complex product bundles, pricing rules, and configurable services unique to industries like Telecommunications or Health.

    Architecting the complete Quote-to-Cash process within Industries Cloud, covering complex asset-based ordering, guided selling, and automated pricing approvals.

    Customizing and extending the industry-specific data models (e.g., Media, Health, or Insurance) to ensure the platform natively supports proprietary objects, relationships, and compliance standards.

    Implementing the Vlocity Order Management solution to manage the full lifecycle of customer orders, including decomposition, fulfillment, and status tracking across multiple systems.

    Developing robust Integration Procedures to orchestrate calls between Salesforce and external systems (like billing or legacy policy administration) efficiently, without writing custom Apex code.

    Adapting pre-built Vlocity assets and processes to meet specific regional, regulatory, or business unit requirements, accelerating deployment while ensuring full compliance.

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