1. Introduction

This Privacy Policy describes how Aphelios Solutions (referred to as “we,” “us,” or “our”) collects, uses, processes, and shares the information collected when you visit our website, utilize our services, or communicate with us.

2. Information We Collect

We collect information to operate our business, provide our consulting services, and improve our website experience.

• A. Information You Provide Directly to Us:

  • Contact Data: Names, company names, email addresses, phone numbers, job titles, and postal addresses when you request a consultation or subscribe to our newsletters.

  • Inquiry Data: Information you provide when contacting us via forms, email, or chat about your project requirements or career inquiries.

• B. Information Collected Automatically (Website Data):

  • Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, click paths, and device/browser type.

  • Technical Data: IP address, operating system, geographical location, and referral source.

  • Cookies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. [Note: If you use tracking (like Google Analytics), you must disclose it.]

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and deliver the services you request, including consultations and project delivery.

• To communicate with you about service updates, marketing, and promotional offers, where permitted.

• To improve our website and services through analytics, research, and analysis of usage trends.

• To maintain the security of our services and detect or prevent fraud.

• To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Legal Basis for Processing (For GDPR Compliance)

We rely on the following legal bases to process your information:

• Contract: Processing is necessary to perform a contract with you (e.g., providing consulting services).

• Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., marketing our services, improving our website) and does not override your fundamental rights.

• Consent: Where required by law, we will obtain your consent (e.g., for certain marketing emails).

• Legal Obligation: Processing is necessary to comply with legal requirements.

5. Sharing Your Information

We do not sell your personal data. We may share your information with the following parties:

• Service Providers: Third-party vendors and consultants who perform services on our behalf, such as website hosting, analytics, and CRM support. These parties are restricted from using your data for any other purpose.

• Legal & Compliance: To comply with legal obligations, enforce policies, or protect the rights, property, or safety of Aphelios Solutions or others.

• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. Data Security and Retention

• Security: We implement appropriate technical and organizational security measures to protect the personal data we process. 

• Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Data Protection Rights

Depending on your location (e.g., EU, California), you may have the following rights regarding your personal data:

• The right to Access your data.

• The right to Rectification (correct inaccuracies).

• The right to Erasure (be forgotten).

• The right to Restrict processing.

• The right to Data Portability.

• The right to Object to processing (e.g., for direct marketing).

8. Contact Us

If you have questions or concerns about this Privacy Policy or your data rights, please contact us at:

• Email: about@apheliossolution.com

• Address: 404-405, laxmi encalve 2 , Katargam, Surat -395004

• Phone: +91 9979845155