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    Accelerating Threat Response with Integrated ServiceNow SecOps

    The speed of modern cyberattacks demands a unified approach that breaks down the historical silos between security and IT teams. Aphelios Solutions specializes in implementing and optimizing ServiceNow Security Operations (SecOps), transforming your security posture from reactive vulnerability management into proactive, automated incident response.

    We consolidate security data from various sources (SIEMs, scanners, threat feeds) onto the Now Platform, enabling intelligent prioritization and automated routing of threats. By utilizing Security Incident Response (SIR) and Vulnerability Response (VR), we ensure swift, coordinated remediation efforts that drastically reduce the Mean Time to Contain (MTTC) and minimize your exposure to active threats.

    • Vulnerability Response & Prioritization

      We implement Vulnerability Response (VR) to ingest data from security scanners, prioritize vulnerabilities based on business service impact, and automatically route prioritized, actionable fix-tasks to IT teams.

    • Security Incident Automation & Containment

      We configure Security Incident Response (SIR) to consolidate alerts from SIEMs, automate threat enrichment, and establish workflows for coordinated response, drastically reducing the Mean Time to Contain (MTTC).

    Strategic Risk Reduction and Automated Remediation

    ServiceNow SecOps is the critical link that translates raw security data into prioritized, actionable IT work. Our services focus on establishing intelligent workflows that connect security findings directly to the operational teams responsible for fixing them. We leverage the platform's automation capabilities to initiate self-healing or change requests for patching and configuration updates based on vulnerability criticality and business impact. Aphelios Solutions delivers a fully integrated SecOps architecture that prioritizes threats based on business service impact, ensuring resources are focused on the highest-risk vulnerabilities, thereby driving significant efficiency, reducing operational friction, and maximizing the effectiveness of your existing security investments.

    • Reduced MTTC (Mean Time to Contain)
    • Prioritized Remediation (Risk-Based)
    • Automated Incident Workflows
    • Maximized Security ROI

    Strategic ServiceNow SecOps & Accelerated Threat Response

    The speed of modern cyberattacks demands a unified approach that breaks down the historical silos between security and IT teams. Aphelios Solutions specializes in implementing and optimizing ServiceNow SecOps, transforming your security posture from reactive vulnerability management into proactive, automated incident response by consolidating security data onto the Now Platform.

    We go beyond connecting tickets, providing deep expertise in Threat Intelligence Integration and leveraging the platform's automation capabilities to initiate self-healing or change requests for patching based on vulnerability criticality. Our goal is to deliver a fully integrated SecOps architecture that maximizes the effectiveness of your existing security investments, reduces operational friction, and ensures your resources are always focused on mitigating the highest-risk threats.

    7 Essential ServiceNow SecOps Services

    Vulnerability Response (VR) Implementation

    Deploying and configuring the Vulnerability Response module to ingest data from security scanners (e.g., Qualys, Tenable), normalize findings, and automate the creation of remediation tasks for IT teams.

    Implementing SIR to centralize security alerts from SIEMs (e.g., Splunk, Microsoft Sentinel) and security tools, automating the incident lifecycle from initial detection and enrichment to investigation and containment.

    Configuring Risk Calculators and linking vulnerabilities to the CMDB and business services, ensuring that threats are prioritized based on their actual business impact rather than just technical severity (e.g., prioritizing vulnerabilities on production systems).

    Integrating Threat Intelligence feeds into the platform to automatically enrich security incidents with external context, enabling faster and more informed decisions regarding containment and eradication.

    Developing and implementing Playbooks and Orchestration to automate common response actions, such as isolating endpoints, blocking suspicious IP addresses, and triggering automated patching requests.

    Establishing seamless integration between SecOps and IT Service Management (ITSM), allowing security teams to automatically generate and track change requests or incident tickets for IT teams to apply necessary patches or configuration changes.

    Configuring performance analytics and creating executive dashboards to track critical security KPIs, such as Mean Time to Contain (MTTC), vulnerability remediation compliance, and the volume of security incidents over time.

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