Aligning Strategy to Execution with ServiceNow SPM

In today's fast-moving business environment, the ability to rapidly pivot and invest in initiatives that deliver the highest strategic value is paramount. Aphelios Solutions specializes in implementing and optimizing ServiceNow Strategic Portfolio Management (SPM), formerly ITBM.

We transform disconnected planning processes into a unified, integrated pipeline that links organizational strategy directly to execution efforts across projects, products, and applications. By providing clear, objective visibility into resource capacity, demand prioritization, and expected ROI, our SPM services ensure your investments are always aligned with your most critical business goals, eliminating wasteful spending and maximizing resource utilization.

  • Demand Prioritization & Portfolio Planning

    We configure Demand Management to capture, assess, and prioritize all work requests based on objective business value and risk, ensuring investments are always aligned with the most critical strategic goals.

  • Resource Management & Value Realization

    We implement robust Resource Management to forecast capacity and demand, ensuring optimal utilization of talent, and utilizing Project Portfolio Management (PPM) to monitor execution and track expected ROI.

Driving Investment Value and Strategic Prioritization

ServiceNow SPM is the engine for intelligent investment decision-making, allowing leaders to move beyond spreadsheets and gut feelings. Our services focus on configuring the core components of SPM, including Demand Management, Resource Management, and Project Portfolio Management (PPM). We enable predictive capabilities that allow you to model various investment scenarios, forecast resource availability, and prioritize demand based on actual business value and risk. By implementing these capabilities, Aphelios Solutions helps you establish a mature, continuous planning cycle that ensures business agility and guarantees you are consistently funding the projects and products that deliver the highest return on investment.

Strategic ServiceNow SPM & Investment Maximization

The ability to rapidly pivot and invest in initiatives that deliver the highest strategic value is paramount. Aphelios Solutions specializes in implementing and optimizing ServiceNow SPM (formerly ITBM) to transform disconnected planning into a unified, integrated pipeline that links organizational strategy directly to execution efforts.

We go beyond standard PPM configuration, providing deep expertise in Application Portfolio Management (APM) and Scenario Planning. Our goal is to establish a mature, continuous planning cycle that eliminates wasteful spending, provides clear visibility into investment performance, and guarantees your business is consistently funding the projects and products that drive the highest strategic return.

Essential ServiceNow Strategic Portfolio Management (SPM) Services

Demand Management Implementation

Configuring the Demand Management module to establish a structured, centralized process for capturing, assessing, and qualifying all incoming ideas, requests, and enhancement projects, ensuring only high-value initiatives proceed.

Implementing tools and workflows for Portfolio Planning that link investment decisions directly to corporate strategies, allowing leaders to objectively score and prioritize demands based on ROI, risk, and resource capacity.

Setting up and optimizing Resource Management capabilities to provide accurate forecasting of team capacity, skills, and allocation, enabling leaders to commit resources effectively and manage over/under-utilization.

Full implementation of the Project Portfolio Management module to manage the execution lifecycle, including project initiation, scheduling, financial tracking, status reporting, and integration with agile tools.

Implementing APM to centralize information about the organization’s application inventory, assess business criticality and technical health, and make informed decisions about application rationalization, modernization, or retirement.

Configuring cost models, budgets, and integration points to accurately track project and product costs against planned investments, providing real-time visibility into the financial performance of the portfolio.

Customizing the platform to support a hybrid methodology, allowing organizations to manage traditional Waterfall projects and modern Agile development (Scrum/Kanban) within the same integrated SPM environment for holistic reporting.

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