Salesforce Experience Cloud

Are you ready to offer a seamless, secure, and deeply personalized digital experience to your partners, clients, and employees? Disjointed external portals and internal communication tools are major barriers to collaboration and growth. Aphelios Solutions specializes in leveraging Salesforce Experience Cloud implementation to build powerful, branded digital platforms that solve these challenges.

With our expert implementation, Aphelios Solutions designs, configures, and launches safe, customized portals and digital spaces that drive strategic development and meaningful engagement across every interaction. We unify vital business data and processes—from Service, Sales, and Marketing Clouds—into a single external environment, empowering partners to collaborate efficiently, clients to self-serve effectively, and employees to access critical resources, ultimately accelerating transaction speed and strengthening your entire business ecosystem.

Partner Portal & Ecosystem Enablement

We design secure, customized portals that streamline partner onboarding, deal registration, and collaborative selling, accelerating indirect revenue channels and enabling comprehensive training.
Client Self-Service & Community

We architect robust, personalized self-service portals and communities that allow clients to find answers, manage cases, and access vital information 24/7, reducing call volume and increasing loyalty.

Raise Partner & Client Value Faster & Secure Engagement

Aphelios Solutions empowers businesses to launch secure, customized, and high-performance digital portals that seamlessly connect their entire ecosystem including clients, partners, and employees to critical business data and processes housed within the Salesforce platform. Our expert implementation strategy goes beyond simple branding, focusing on integrating core functions from Sales, Service, and Financial Clouds directly into the external experience, thereby enabling partners to accelerate deal registration, clients to self-serve effectively, and employees to collaborate with unprecedented efficiency. By unifying these digital touchpoints, we transform fragmented communications into a singular, cohesive experience that drives engagement, reduces service friction, and accelerates overall business velocity.

Strategic Salesforce Experience Cloud Implementation

Aphelios Solutions provides the strategic consulting necessary to align complex digital experience technology with core engagement and business growth objectives. We move beyond implementation, offering expert guidance in Portal Architecture, User Experience (UX) Design, and Multi-Cloud Integration. When critical data is synchronized across all platforms from Salesforce to external portals and custom systems, it eliminates information silos, provides a true 360-degree ecosystem view, and empowers rapid, informed collaboration across your partners, customers, and employees.

We go beyond standard implementation, providing deep expertise in complex, mission-critical solutions like Advanced Federated Search, Custom Lightning Web Component (LWC) Development, and Single Sign-On (SSO) Integration. Our goal is to transform your external-facing systems into a unified, high-performance digital hub that drives strategic engagement and ensures maximum ROI from your Salesforce investment.

Essential Service Points for Experience Cloud

Customized Portal Architecture

Design and build fully branded, highly customized digital spaces for partners, customers, or employees, ensuring seamless navigation and a superior, personalized user experience (UX).

Self-Service & Case Deflection

Implement advanced self-service functionality, integrating Knowledge, FAQs, and forums to empower clients to find answers independently, significantly reducing service call volume and costs.

Partner & Channel Enablement

Architect secure partner portals that facilitate efficient deal registration, lead distribution, asset sharing, and collaborative selling, accelerating indirect sales channels and partner loyalty.

Multi-Cloud Data Integration

Unify data and processes from Sales, Service, Marketing, and other Clouds into the portal environment, providing external users with a single, real-time view of all relevant business data.

Secure Access & Single Sign-On (SSO)

Configure robust security models, access controls, and Single Sign-On (SSO) integration to ensure the portal is secure, compliant, and easy for authorized users to access across different systems.

Custom LWC & Feature Development

Develop custom Lightning Web Components (LWC) and complex functionality tailored to unique business needs, such as custom applications, industry-specific workflows, and advanced reporting features within the portal.

Community & Engagement Strategy

Implement community features like groups, personalized feeds, and gamification to foster collaborative knowledge sharing and engagement among users, turning the portal into a vibrant, valuable ecosystem.

Our Services

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